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The purchase code is invalid

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  • November 10, 2024 at 9:16 pm #611135

    arhmihaisava
    Participant

    Hello, I’ve bought a license for a site and I can’t activate the purchase code

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    November 11, 2024 at 12:12 pm #611224

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please send us your FTP access so we can troubleshoot this on your website?

    Kind Regards
    XTemos Studio

    November 11, 2024 at 5:27 pm #611361

    arhmihaisava
    Participant

    Ok, ftp access

    November 12, 2024 at 8:59 am #611494

    Artem Temos
    Keymaster

    We just checked and now it works correctly on your website. Probably, there was some temporary connectivity issue. Please check it now.

    November 12, 2024 at 1:36 pm #611605

    arhmihaisava
    Participant

    Yes, everything works fine, thank you!

    November 12, 2024 at 2:52 pm #611635

    Artem Temos
    Keymaster

    Great, you are welcome! Feel free to contact us if you have any further questions.

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