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The purchase code is invalid!

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #664729

    subscriptionpro.xyz
    Participant

    I purchased the theme but during installation it says the activation key is invalid.

    #664797

    Artem Temos
    Keymaster

    Hello,

    We apologize for the inconvenience you’re facing with the theme activation. To assist you further, could you please provide us with temporary administrative access to your WordPress dashboard? You can safely share sensitive information, such as login credentials, using the Private content field below.

    Looking forward to resolving this issue promptly.

    Regards

    #664811

    subscriptionpro.xyz
    Participant

    Private content

    • This reply was modified 2 months, 2 weeks ago by Artem Temos.
    #664839

    subscriptionpro.xyz
    Participant

    Check my credentials

    #664920

    Artem Temos
    Keymaster

    Hello,

    Thank you for providing the necessary details. We have whitelisted your server API, and the activation function is now working correctly. The theme has been successfully activated on your website. We apologize for the inconvenience this may have caused. If you are satisfied with the solution, we kindly request that you update your review on ThemeForest.

    Should you need any further assistance, feel free to reach out to us.

    Regards

Viewing 5 posts - 1 through 5 (of 5 total)