Home Forums WoodMart support forum The second images of the product are not seen

The second images of the product are not seen

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  • #434217

    hola-7360
    Participant

    The second images of the product are not seen when I click on them

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    #434219

    hola-7360
    Participant

    and we cant see other images of the shop too

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    #434242

    Luke Nielsen
    Keymaster

    Hello,

    Please deactivate all plugins except these ones:

    WPBakery Page Builder or Elementor
    Woodmart Core
    WooCommerce
    Please switch to the parent theme if you use the child.

    After that, check the issue again, if the issue still persists, please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back. Also, please provide the access to the admin panel.

    Kind Regards

    #434556

    hola-7360
    Participant

    Well, we have fixed the scroll but on iPhone it does not load the second image yet. I know is something with the jetpack plugin

    #434587

    Luke Nielsen
    Keymaster

    Hello,

    I suggest you disable the “Lazy loading” that comes from the “Jetpack” plugin, after that, clear the cache and check the issue again.

    Thanks for your time and have a great day.

    Kind Regards

Viewing 5 posts - 1 through 5 (of 5 total)