the service is bad, could I ask a refund?

this is actually the third template I bought，but this is the first time that the team ignore my request to help to install. I am afraid to destroy the website with my own installations, and I think the installations shall be the part of the service I can GET from your team.

Hello,

The login credentials you provided are not working. Please share the correct login information along with your cPanel access details so I can proceed with installing the theme on your website.

Best Regards,

as follows.

Hello,

Please disable the 2FA Authentication temporarily so that we can proceed further with checking the issue: https://postimg.cc/XpNFj4xj

Best Regards,

as follows

the service from your team is really lagging which I don’t believe it will improve in future. the fees of the template is not cheap, how could it be the service so bad? the installation hasn’t fininshed until today.

[Author]

Posts