Home › Forums › Space themes support forum › the sidebar no longer opens. the sidebar no longer opens. This topic has 15 replies, 2 voices, and was last updated 1 year, 9 months ago by Artem Temos. Viewing 16 posts - 1 through 16 (of 16 total) Author Posts December 28, 2022 at 11:57 am #431728 Jean-MichelParticipant Hello I discovered a problem. On mobile, if you look at an image in the lightbox and then close it again, the sidebar no longer opens. https://nimb.ws/IA4c5m Many thanks for your help December 31, 2022 at 2:36 pm #432412 Artem TemosKeymaster Hi, Could you please send us a link to your website where we can see this issue? Kind Regards January 3, 2023 at 9:39 am #432732 Jean-MichelParticipant Hi, My Shop: https://www.jamb-allyouneed.ch/produkt/kinderbett-helsingborg-70×140-cm-mit-matratze-mint/ January 3, 2023 at 10:40 am #432756 Jean-MichelParticipant https://www.jamb-allyouneed.ch/ January 3, 2023 at 10:49 am #432758 Artem TemosKeymaster Hello, Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Thank you in advance January 3, 2023 at 12:55 pm #432782 Jean-MichelParticipant All plugins have been disabled except Elementor and WooCommerce Access is in the private area Please stay in staging only! January 3, 2023 at 3:39 pm #432832 Artem TemosKeymaster Try to apply patch #432828 to fix this issue on your website. Let me know how it works. Kind Regards January 3, 2023 at 5:06 pm #432852 Jean-MichelParticipant Patch Nr. 432828 Is not available. January 3, 2023 at 5:18 pm #432854 Artem TemosKeymaster Sorry, we didn’t publish it yet. Please, check now in your dashboard. January 3, 2023 at 5:49 pm #432864 Jean-MichelParticipant Patch is loaded, but it still doesn’t work January 3, 2023 at 5:59 pm #432869 Artem TemosKeymaster We tested this on your staging website and it works well. Please, clear your browser cache and test from your end. Kind Regards January 4, 2023 at 10:28 am #432983 Jean-MichelParticipant I have no idea what you tested, but it doesn’t duct for me. I cleared the browser cache and tried other browsers as well. It doesn’t work https://nimb.ws/EVO6Dz January 4, 2023 at 10:56 am #432995 Artem TemosKeymaster Hello, Could you please clarify if you have this problem still on staging or on the live website only? We tested on staging only and here is a video https://monosnap.com/file/z9h2jrFHASWErFT4h9l4EcujIMJ9dk Kind Regards January 4, 2023 at 11:02 am #432998 Jean-MichelParticipant Now it suddenly works on both sides.🤓 Thanks January 4, 2023 at 11:07 am #433001 Jean-MichelParticipant My CDN is causing this problem. What scripts do I need to exclude to fix this? January 4, 2023 at 1:26 pm #433034 Artem TemosKeymaster You just need to purge all JS files from your CDN. You don’t need to exclude any. Kind Regards Author Posts Viewing 16 posts - 1 through 16 (of 16 total) You must be logged in to create new topics. Login / Register