The theme couldn't install correctly

It seems to be a problem with your server since this error appears with the default theme as well. Please, contact your hosting provider for help.

what do you mean, my server has no special settings?

Is your theme only usable on shared hosting environment???

It’s too much for me, it’s been more than a month, and your theme couldn’t install correctly. I want to have a refund for this!

The problem is not with the theme itself. If you switch to any other theme on your website you will get the same problem.
But anyway, if you want refund you can request it here https://themeforest.net/refund_requests/new

But what is the problem? I don’t know what problem you are referring to and why does it happen?

Anyway, I made the refund request. Please help process it quickly. Thanks.

We wrote you that your server blocks these requests and it has nothing related to our theme.

We have approved your refund and it will be processed by Envato within 5 business days.

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