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The theme doesn't work
- This topic has 18 replies, 3 voices, and was last updated 6 years, 5 months ago by Artem Temos.
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AuthorPosts
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July 14, 2018 at 4:54 am #67420
maneParticipantHi,
I had followed the insructions to install the theme (in principle it is intalled), but when I activate the base version or the demo version it does’t work. Please see the pics attached.
What it is wrong??
Thank you
Attachments:
You must be logged in to view attached files.July 14, 2018 at 6:04 am #67429
Artem TemosKeymasterHi,
Please, provide us your admin access so we can login and check this on your side.
Thank you in advance.
July 14, 2018 at 9:48 am #67450
maneParticipantOk please see it attached
July 14, 2018 at 10:30 am #67459
Artem TemosKeymasterWe are redirected to this website https://gyazo.com/5fe6f60912a7fb57af504ce64185cbaf
July 14, 2018 at 10:37 am #67463
maneParticipantYes, this this my actually theme in prestashop, I am working in my temporary site with wordpress. When I go to “see my place” I see the picture that I send at the beginning. The site is in mantinence
July 14, 2018 at 10:39 am #67464July 14, 2018 at 10:40 am #67469
Artem TemosKeymasterHere is how it works for us https://gyazo.com/e063d77251147e727291ea9e54fb141c
July 14, 2018 at 10:49 am #67473
maneParticipantplease, try now, the web it is not in maintinaice
July 14, 2018 at 11:29 am #67478
Elise NoromitMemberHello,
We cannot log in the admin panel. We are redirected https://gyazo.com/3f1b267b4a449d0c3a79811ead7246dd
https://gyazo.com/19e299cb20551020b4007f5b5363fd64
Please deactivate blocking and redirecting settings in your site.
Best regards
July 14, 2018 at 12:28 pm #67489
maneParticipantThere is no redirections, please, click drectly in the following link
http://maanekid-cp176.webprestashop.com/wordpress/wp-admin/
Attachments:
You must be logged in to view attached files.July 14, 2018 at 12:48 pm #67496
maneParticipantplease see it
July 14, 2018 at 3:20 pm #67509
Elise NoromitMemberHello,
The link provided above redirects as well https://gyazo.com/845b1e01b379d5f939e4cb288f4d1b2a
In order to help you, we need full access to admin panel. Please make sure you have provided workable credentials.
Best Regards
July 14, 2018 at 7:29 pm #67532
maneParticipantHi,
As I show you in my mensagess, I could do it from other computer. The credentials are valid and there is not redirections (please see the screenshot), I don’t know what is happend, do you need access to my CPanel?
thanks
Attachments:
You must be logged in to view attached files.July 14, 2018 at 10:14 pm #67547
Artem TemosKeymasterMaybe there are some restrictions for geolocation on your server. Try to contact your hosting providers and ask them to disable these restrictions.
July 15, 2018 at 7:02 am #67569
maneParticipantPLase, tell me your country to give access
Thanks
July 15, 2018 at 9:03 am #67591
maneParticipantPlease, try it now, I have give acces
July 15, 2018 at 6:44 pm #67642
Artem TemosKeymasterYou need to go to Dashboard -> WoodMart and activate the base version https://gyazo.com/55dae808e1d5d98df6db2b2fe28b625c
If it will not help, go to Dashboard -> Settings -> Reading and set Home base page as your main front page.July 15, 2018 at 7:20 pm #67655
maneParticipantThank you, it works with the base version, but not with the other versions (I try yo set the fashion color version but it don’t work:
July 16, 2018 at 6:13 am #67690
Artem TemosKeymasterTry to set the Home fashion color page as your front page in Settings -> Reading. If it wasn’t imported, you can do this manually via Dashboard -> Tools -> Import. Use XML files from
woodmart/inc/dummy-content
folder. -
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