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The theme doesn't work

Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • #67420

    mane
    Participant

    Hi,

    I had followed the insructions to install the theme (in principle it is intalled), but when I activate the base version or the demo version it does’t work. Please see the pics attached.

    What it is wrong??

    Thank you

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    #67429

    Artem Temos
    Keymaster

    Hi,

    Please, provide us your admin access so we can login and check this on your side.

    Thank you in advance.

    #67450

    mane
    Participant

    Ok please see it attached

    #67459

    Artem Temos
    Keymaster

    We are redirected to this website https://gyazo.com/5fe6f60912a7fb57af504ce64185cbaf

    #67463

    mane
    Participant

    Yes, this this my actually theme in prestashop, I am working in my temporary site with wordpress. When I go to “see my place” I see the picture that I send at the beginning. The site is in mantinence

    #67464

    mane
    Participant

    please, see the pictures

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    #67469

    Artem Temos
    Keymaster
    #67473

    mane
    Participant

    please, try now, the web it is not in maintinaice

    #67478

    Hello,

    We cannot log in the admin panel. We are redirected https://gyazo.com/3f1b267b4a449d0c3a79811ead7246dd

    https://gyazo.com/19e299cb20551020b4007f5b5363fd64

    Please deactivate blocking and redirecting settings in your site.

    Best regards

    #67489

    mane
    Participant

    There is no redirections, please, click drectly in the following link

    http://maanekid-cp176.webprestashop.com/wordpress/wp-admin/

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    #67496

    mane
    Participant

    please see it

    #67509

    Hello,

    The link provided above redirects as well https://gyazo.com/845b1e01b379d5f939e4cb288f4d1b2a

    In order to help you, we need full access to admin panel. Please make sure you have provided workable credentials.

    Best Regards

    #67532

    mane
    Participant

    Hi,

    As I show you in my mensagess, I could do it from other computer. The credentials are valid and there is not redirections (please see the screenshot), I don’t know what is happend, do you need access to my CPanel?

    thanks

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    #67547

    Artem Temos
    Keymaster

    Maybe there are some restrictions for geolocation on your server. Try to contact your hosting providers and ask them to disable these restrictions.

    #67569

    mane
    Participant

    PLase, tell me your country to give access

    Thanks

    #67591

    mane
    Participant

    Please, try it now, I have give acces

    #67642

    Artem Temos
    Keymaster

    You need to go to Dashboard -> WoodMart and activate the base version https://gyazo.com/55dae808e1d5d98df6db2b2fe28b625c
    If it will not help, go to Dashboard -> Settings -> Reading and set Home base page as your main front page.

    #67655

    mane
    Participant

    Thank you, it works with the base version, but not with the other versions (I try yo set the fashion color version but it don’t work:

    https://gyazo.com/389e68a98c1ec156755829d2a73c32c0

    #67690

    Artem Temos
    Keymaster

    Try to set the Home fashion color page as your front page in Settings -> Reading. If it wasn’t imported, you can do this manually via Dashboard -> Tools -> Import. Use XML files from woodmart/inc/dummy-content folder.

Viewing 19 posts - 1 through 19 (of 19 total)