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The theme option is not working as expected.
- This topic has 10 replies, 3 voices, and was last updated 5 years, 3 months ago by Elise Noromit.
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AuthorPosts
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August 15, 2019 at 8:17 am #138325
martaotmteamParticipantTheme option is not working.
August 15, 2019 at 12:39 pm #138406
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please make sure you run 4.0.3 version of them, if you do not, update the theme to 4.0.3, take into consideration these tips https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/.
Starting from now, these plugins are no longer required: Redux Framework, CMB2, delete them.
If the problem remains, deactivate all the plugins not related provide the site admin access to the private area.
Best Regards
August 15, 2019 at 1:56 pm #138428
martaotmteamParticipantThe theme is updated version already and we have deleted the Redux Framework, CMB2 this plugin. But still the the Add to cart button is not opening the poop up or the sidebar widget.
also we want the product page Tabs will be this type https://woodmart.xtemos.com/shop/other/minimalism/dolor-ad-hac-torquent-at-elit/ But our product page tabs are now http://prntscr.com/ot2cb4 this type. How to change it?
How to set the electronics 2 header layout to every pages including products page?
Thanks.
August 15, 2019 at 2:09 pm #138433
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
August 15, 2019 at 4:48 pm #138473
martaotmteamParticipantYes, please see below the login credentials.
August 16, 2019 at 6:52 am #138557
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme, leave these plugins only:
Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGUpdate the Woocommerce database in Woocommerce > State > Tools
Best Regards
August 19, 2019 at 7:14 am #139125
martaotmteamParticipantDisabled all the plugins
August 19, 2019 at 8:49 am #139149
Elise NoromitMemberHello,
You have set the accordion that is why you had that view. I have set the tabs in the Theme settings > Product page > Tabs and now it works as it should https://gyazo.com/d937e135574fb94c089ea23f5b5173a4
Best Regards
September 8, 2019 at 11:23 am #142607
martaotmteamParticipantHi, we are facing problem in our variable products price.
September 8, 2019 at 1:19 pm #142624
martaotmteamParticipantHI, in our product page the brand option logo is too small.
September 8, 2019 at 7:09 pm #142662
Elise NoromitMemberHello,
Please create a new topic for each new problem not to be confused.
I have moved your topic already and spent the response.
Best Regards
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