The thumbnails are not seen

This topic has 15 replies, 2 voices, and was last updated 4 years, 10 months ago by Elise Noromit.

Viewing 16 posts - 1 through 16 (of 16 total)

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January 10, 2020 at 9:20 pm #167375

SEO_SV
Participant

Hello, the thumbnails are not seen, how can I solve it? thanks

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January 10, 2020 at 10:09 pm #167383

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and for contacting us.

First of all, please save the Theme Settings.

Then save permalinks in Dashboard > Settings > Permalinks.

Make sure you have configured mirror URL. When you insert domain.com you are redirected to https://domain.com you will see the icons.

Best Regards

January 11, 2020 at 3:34 pm #167484

SEO_SV
Participant

Hello!
This leads to a circular redirect. After overwriting the URL in the database, the circular redirect is also used.

January 11, 2020 at 8:44 pm #167495

SEO_SV
Participant

Will you help me?

January 12, 2020 at 7:15 am #167509

Elise Noromit
Member

Hello,

Your site does not work. When URL has been configured incorrectly, it leads to a circular redirect.

You need to configure URL properly.

Best Regards

January 12, 2020 at 4:41 pm #167556

SEO_SV
Participant

Hello. The site is working now (see the screenshot below)! The screenshot above shows the situation when I change the site URL.

You need to configure URL properly.

Yes! How do I do this? I attached the screenshots above. What exactly should be changed?

January 12, 2020 at 4:44 pm #167557

SEO_SV
Participant

Can you make the necessary changes?

January 13, 2020 at 7:22 am #167623

Elise Noromit
Member

Hello,

Your site URL is http://n-el.ru.xsph.ru/ and admin settings have http://n-el.ru http://prntscr.com/qmvpoz

You need to configure the same URL.

Best Regards

January 13, 2020 at 9:09 am #167650

SEO_SV
Participant

Hello! Be attentive, please!!! I think you read the messages above badly. Check out the screenshots above!!!

That’s the problem! The site stops working if I change the site URL from http://n-el.ru on http://n-el.ru.xsph.ru/ in settings! This leads to a circular redirect!

What to do in this situation? Can you fix the settings yourself?

January 13, 2020 at 11:59 am #167683

SEO_SV
Participant

I tried changing ” WordPress Address (URL)” and “site Address (URL)” with http://n-el.ru on http://n-el.ru.xsph.ru. Then re-generated permanent links. And it also caused a cyclical redirect.

January 13, 2020 at 12:19 pm #167686

Elise Noromit
Member

Hello,

Please find a plugin or developer who would configure the URL properly. It means that you do it incorrectly.

Best Regards

January 13, 2020 at 4:04 pm #167714

SEO_SV
Participant

Stop. Does the address affect the display of thumbnails? They are registered as classes.

January 13, 2020 at 4:29 pm #167719

Elise Noromit
Member

Hello,

Images are displayed by means of URL written in the <img> tag. Our theme does not influence the images display and does not have any options to correct that. This problem is occurred due to WordPress settings.

Best Regards

January 13, 2020 at 4:42 pm #167724

SEO_SV
Participant

Images yes. But icons are class! Or do I not understand something? Can you provide a screenshot with the wrong URL so I can understand why the icons are not shown?

January 13, 2020 at 5:17 pm #167726

SEO_SV
Participant

I understood. Style files are attached at the wrong URL.

January 14, 2020 at 8:05 am #167807

Elise Noromit
Member

Hello,

I tried changing ” WordPress Address (URL)” and “site Address (URL)” with http://n-el.ru on http://n-el.ru.xsph.ru. Then re-generated permanent links. And it also caused a cyclical redirect.

Please contact the host support.

Best Regards
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