The video widget from Elementor on my website is not working
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Hi,
In one of the webpages I have an Elementor video element where the source is YouTube, but when published, there is an empty space where the video element is supposed to be.
To debug this I changed the theme to parent from the child. Disabled all the plugins except for the necessary ones. The issues is still there. The section where the video is supposed to be, is blank.
Could you please help me with this?
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Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Looking forward to collaborating with you!
Kind Regards
Hi,
It does show up when I use the WooCommerce Storefront theme.
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Hello,
Please update access to the admin dashboard: https://take.ms/klIjkL , so I will check it on your side.
Kind Regards
Hi,
Please find the updated access below in the Private content section.
Hello,
Please navigate to Theme Settings -> Performance -> Plugins and enable the “Elementor frontend” option: https://take.ms/1sogg
Then clear the cache and recheck the issue.
Kind Regards
Hi Luke,
Thank you. The video element is now showing on the page.
Regards,
Rajat
Hello,
Great! In case you need any additional help, I’d be more than happy to assist you.
Wish you all the best.
Kind Regards
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