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The wish list does not load or work

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  • #443791

    Nathamejia
    Participant

    Hi. Could you please help me solve this error, the wish list does not work or load the selected products

    just display the code [woodmart_wishlist]

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    #443975

    Hello,

    Please once make sure that you have set the Wishlist page on your Site under the Dashboard > Theme Settings > Shop > Wishlist: https://i.snipboard.io/R7ovC5.jpg

    If the page still doesn’t work after selecting then kindly please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards.

    #444051

    Nathamejia
    Participant

    Thanks, everything is in order but it doesn’t work, the list was working fine but after the update I don’t know what happened.

    In another 3 websites that I also use with woodmart, the exact same thing happened. 🙁

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    #444206

    Hello,

    Your woodmart core plugin was not updated. I have updated the woodamart core plugin and it is working fine.

    https://ibb.co/F8S5Pnm

    Best Regards.

    #444760

    Nathamejia
    Participant

    Thank you! but I have the same problem on other websites with woodmart, they are already fully updated but the wish lists still don’t work, I’ll send you the information on the websites… is there something I could do directly or I’ll send you the income of each one ? 🙁

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    #445029

    Hi,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #445260

    Nathamejia
    Participant

    Thank you, it seems very strange to me that I have never had any problems with woodmart and at this moment all my websites have the exact same error, except the one that I acquired a few months ago…..I was checking and deactivating the other plugins and none I solved the issue of the wish list… I send you the income so that you can review it

    #445343

    Hello,

    We have checked all of your 4 websites, on all 4 of them the WoodMart Core plugin wasn’t updated to the latest version i.e. 1.0.36, which we have now updated.

    Then on all of your Sites, the “LitSpeed Cache” plugin was causing the conflict regarding the Wishlist working for the Logged Out users. So, when we deactivated that the Wishlist was working fine by then. So, it is a third party Plugin conflict not an issue at the Theme end.

    Please check back your Sites after completely clearing the browser and server cache.

    Best Regards.

    #626600

    hello.hellobloom
    Participant

    Hi,

    I’ve read through the discussion because I also have issues with the wishlist. First of all, the layout of the wishlist is quite strange. For example, when I add 5 products, sometimes only 2 are visible, and then suddenly the other 3 appear. When I delete products, they reappear on the wishlist, and others disappear entirely. I managed to record a video of the issue, which I’m attaching here. Can you please check on it?

    #626663

    Hello @hello.hellobloom,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)