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The wishlist page is empty, even though I have added products

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  • #462718

    deals2023
    Participant

    I add products to the wishlist,
    In the icon of the wishlist the number is updated,
    But when I click on the icon, I get to a page that says the wishlist is empty.

    Note: I turned off the Breeze plugin which is a cache plugin.
    And I no longer have the Breeze plugin.

    Attachments:
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    #462882

    Artem Temos
    Keymaster

    Hello,

    We just tested the wishlist functionality on your website and it seems to be working correctly. Here is a screenshot https://gyazo.com/94eb556e601d59352e55e20ef58b4a31

    Kind Regards

    #462928

    deals2023
    Participant

    Yes, I see that it is normal for you.
    very weird…

    It was working fine for me yesterday too, and I didn’t do anything, I didn’t change anything, and suddenly it doesn’t work for me.

    I tested with both WiFi and cellular internet.
    both through the computer and through the phone,
    And also from several different browsers.

    In all of them I have the problem that the WishList page is empty.

    I put a video in the details that shows it.

    #462957

    Artem Temos
    Keymaster

    Hello,

    From your video, we can clearly see that the wishlist page is loaded from the cache. There is no delay with a server response. It is loaded instantly so it means that cache is still active on the wishlist page. This page should be excluded from the cache.

    Kind Regards

    #462961

    deals2023
    Participant

    As you can see, I surf incognito
    So there can be no cache
    Anyway, I just showed in this video:
    https://www.screencast.com/t/qGCZpbc9V

    Even when the cache extension is on, and I press the button to clear the cache
    So it doesn’t help
    And the wishlist page is still empty

    And also when I turn off the cache plugin
    The wishlist page is still empty

    #462980

    Artem Temos
    Keymaster

    Hello,

    Yes, it is still cached on your video. The wishlist page is loaded instantly and that means that it is loaded from the cache and not generated by the server.

    Kind Regards

    #462991

    deals2023
    Participant

    I actually see that it loads the page.

    Anyway, what do you want me to do?

    It also happens to me on my mobile phone.

    I even set in the breeze plugin
    In the Never Cache URL(s) section
    the page address of the wishlist

    You can see here:
    https://prnt.sc/h8noOa5zsQ9N

    So what do you suggest I do?

    It happens to me on both my computer and my phone.

    So it will happen to more people.

    What do I need to do to fix this?

    #463007

    Artem Temos
    Keymaster

    Hello,

    We just tested this on a few more computers and it still works correctly. Here is a short video https://gyazo.com/4c347698685b63415a6a781281d71a5a

    Kind Regards

    #463009

    deals2023
    Participant

    Yes, I see that it works well for you..
    very weird…

    I don’t know how to solve this for me…

    #463010

    Artem Temos
    Keymaster
    #463062

    deals2023
    Participant

    I turned Breeze off and it didn’t help.
    Still the WishList is empty.

    the advanced-cache.php
    I can’t turn off, I have no option
    It is written that it is a system add-on and there is no button to turn it off.

    #463095

    deals2023
    Participant

    From which browser did you do the test?
    And did you do it in normal browsing or incognito?

    There is a problem for sure.
    I tested it now on a new phone that I have never even logged into my site on,
    And after I add products, the wishlist is empty.

    Please help me solve this.

    #463102

    deals2023
    Participant

    I solved it!

    I will explain what I did to help anyone who runs into this problem.

    My server is through cloudways

    I corresponded with them, explained the problem to them and they solved it for me!

    So for those who have cloudways storage to do the following:

    1. Log in to
    https://your-domain.com/wp-admin/options-general.php?page=breeze

    and add here the
    https://your-domain.com/wishlist/
    https://your-domain.com/

    2. Enter your cloudways management interface
    Go to APPLICATION SETTINGS
    Then to VARNISH SETTINGS
    And add all the things as in the picture I attached

    ——————-

    That’s it, after you do that, everything will work perfectly!

    ——————-

    via this link:
    https://vrlps.co/bhdv1r0/cp
    You will receive $25 as a gift for your storage in cloudways , from the first moment.

    Attachments:
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    #463108

    deals2023
    Participant

    You can close the ticket 🙂

    #463414

    Artem Temos
    Keymaster

    Hello,

    We are glad that you sorted it out. Thank you for posting the solution here.

    Kind Regards

Viewing 15 posts - 1 through 15 (of 15 total)

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