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The WoodMart Core plugin is outdated

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  • #675833

    tas.seitanidis
    Participant

    Hello,

    I tried to update the theme to last version and update the core but it crashes my website.

    In addition, When I change any option in theme settings and click on save button it gets to general options of the wordpress and its not saving my changes.

    Could you please update the theme to the last version with updated core and solve the issues in general>

    Thanks in advance.

    I am attaching screenshots of both issues.

    Thanks in advance

    Best Regards,
    Tasos

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    #675853

    Artem Temos
    Keymaster

    Hello Tasos,

    Thank you for reaching out.

    To resolve the issues you’re facing, I recommend following these steps:

    1. Ensure that your Theme and WoodMart Core Plugin are updated to their latest versions. Before proceeding, please back up your website to prevent any data loss.

    2. Temporarily disable all plugins that are not associated with the WoodMart Theme. This will help identify if there are any conflicts causing the issues.

    3. Switch to the parent theme, if you are using a child theme, and then attempt to update the WoodMart Core Plugin again to check how it functions.

    If these steps do not resolve the issue, could you please provide more details or temporarily share your website’s credentials privately so that we can take a closer look? You can use the Private Content field to share sensitive information.

    Thank you for your cooperation.

    Best regards

    #675896

    tas.seitanidis
    Participant

    I followed the steps you suggested, but unfortunately it is not working. it “breaks” the single product page.

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    #675924

    Artem Temos
    Keymaster

    Please disable all plugins that are not related to our theme and switch to the parent theme so we can test this.

Viewing 4 posts - 1 through 4 (of 4 total)