The WoodMart Core plugin is outdated

Hello,

I tried to update the theme to last version and update the core but it crashes my website.

In addition, When I change any option in theme settings and click on save button it gets to general options of the wordpress and its not saving my changes.

Could you please update the theme to the last version with updated core and solve the issues in general>

Thanks in advance.

I am attaching screenshots of both issues.

Thanks in advance

Best Regards,
Tasos

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Hello Tasos,

Thank you for reaching out.

To resolve the issues you’re facing, I recommend following these steps:

1. Ensure that your Theme and WoodMart Core Plugin are updated to their latest versions. Before proceeding, please back up your website to prevent any data loss.

2. Temporarily disable all plugins that are not associated with the WoodMart Theme. This will help identify if there are any conflicts causing the issues.

3. Switch to the parent theme, if you are using a child theme, and then attempt to update the WoodMart Core Plugin again to check how it functions.

If these steps do not resolve the issue, could you please provide more details or temporarily share your website’s credentials privately so that we can take a closer look? You can use the Private Content field to share sensitive information.

Thank you for your cooperation.

Best regards

I followed the steps you suggested, but unfortunately it is not working. it “breaks” the single product page.

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Please disable all plugins that are not related to our theme and switch to the parent theme so we can test this.

Good Morning,
I disabled the plugins. Feel free to check it out and fix it.
Thanks in advance.

Hello,

We have updated the plugin on your website, and it works correctly at the moment. Could you please test how it works from your end?

Kind Regards

No, the single product page is breaking again..

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As we can see, you have enabled all the plugins on your website. Please keep them turned off so we can test it one more time.

yeap sorry.
I disabled it. you can go on.

Thanks.

You need to update the WooCommerce plugin as well. Please update it and test how it works.

yeah it seems fine now. thank you very much

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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