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The WoodMart theme template for WordPress is failing to install

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  • #720113

    cosplayclans
    Participant

    Hi,
    We purchased the WoodMart theme template for WordPress from Envato, but it’s not installing successfully in WordPress.

    We uploaded the installation package following the instructions, but the system keeps showing the error message: “Unable to install this package. No valid plugin found. Plugin installation failed.”

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    #720122

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    This issue usually happens when the wrong file is being installed as a plugin or theme.

    Please make sure of the following:

    If you are installing the WoodMart theme, you must upload the main theme ZIP file only (not the full package downloaded from Envato). From the Envato download, first extract the package and then upload the theme from Appearance > Themes.

    So I suggest downloading the theme again from the ThemeForest, maybe something was lost there and try to install it cleanly.

    Best Regards

    #720125

    cosplayclans
    Participant

    Hi, I’ve re-downloaded the installation package several times but still can’t install it successfully.

    Just now, I re-downloaded the installation package according to your method, but it still can’t install successfully.

    I recorded myself doing this. Please give me an email address or a private link so I can send you the video and help me check it.

    #720131

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and solve the issue.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)