Home › Forums › WoodMart support forum › The wp dashboard is unreachable after activating woodmart

The wp dashboard is unreachable after activating woodmart

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • January 26, 2021 at 4:27 pm #261574

    zaid_sameer
    Participant

    Hi, After activating the Woodmart child theme the website dashboard /wp-admin became unreachable, When I rename the theme folder to theme-disabled, the website gets back to work.
    Any Suggestions?

    Attachments:
    You must be logged in to view attached files.
    January 26, 2021 at 8:04 pm #261625

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Most likely you have added incorrect code to the child theme, or renamed the theme incorrectly. Please upload the parent theme by default and check again.

    Best Regards

    January 28, 2021 at 11:15 am #262055

    zaid_sameer
    Participant

    The problem still exists, even I haven’t touched the child theme, also tried on a new WordPress Installation.

    January 28, 2021 at 9:41 pm #262244

    Elise Noromit
    Member

    Hello,

    Please disable the Woodmart and all the plugins I will check.

    Best Regards

    February 3, 2021 at 10:25 am #263496

    zaid_sameer
    Participant

    I did. You can check now!

    February 3, 2021 at 2:12 pm #263594

    Elise Noromit
    Member

    Hello,

    Please provide me admin rights for the user.

    Best Regards

    February 12, 2021 at 1:29 am #265779

    zaid_sameer
    Participant

    Done, I’ve made you an admin. Please check it ASAP.

    Thanks in Advance

    February 12, 2021 at 5:02 pm #265976

    Elise Noromit
    Member

    Hello,

    Please do not activate two builders at the same time. Your site is based on the Elementor. Please check now.

    Best Regards

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)