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theme activation error

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #380115

    comyonline
    Participant

    Hi, I bought this wp theme from you. but it gives me an error and I can no longer access the site when I want to install it …. what is the solution?

    website: https://zalemi.ro/

    thank you very much

    #380118

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #380120

    comyonline
    Participant

    private content

    • This reply was modified 2 years, 6 months ago by Artem Temos.
    #380125

    Artem Temos
    Keymaster

    Please, use the private content field to post your access information. Also, send us your FTP access so we can check what is the error there.

    Kind Regards

    #380146

    comyonline
    Participant

    private content

    • This reply was modified 2 years, 6 months ago by Artem Temos.
    #380172

    Artem Temos
    Keymaster

    We have fixed this issue for you. But we recommend you update the PHP version since you are using a very old one on your server.

    Kind Regards

    #380191

    comyonline
    Participant

    Thanks a lot, I have now updated to php.

    beautiful day

    #380201

    Artem Temos
    Keymaster

    You are welcome! Feel free to contact us if you have any further questions.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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