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Theme break down issue

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  • #350358

    mserkan
    Participant

    Hi!
    After uploading the csv file which contains the products, the theme was break down. For example, some elements in the header are not showing properly. Can you support on this?

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    #350767

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #351236

    mserkan
    Participant

    Thank you for your interest, there is no problem anymore.

    #351352

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 4 posts - 1 through 4 (of 4 total)

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