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Theme breaks With new WordPress Core 5.9.2

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  • #363255

    Michael de Jager
    Participant

    Hi,

    Hope you are well.

    I recently ran a WordPres Core and Theme update and found the WordPress core doesn’t break the site however once you updated the theme it breaks the site if you navigate to a product. It either removes all product info if a specific plugin is inactive or is squashes the info into a square if the plugin is active. This led me to believe that the main problem with the site breaking is the theme.

    The plugin mentioned causing this problem is:
    Head, Footer and Post Injections By Stefano Lissa

    Please advise on what could be causing the problem.

    Kind Regards,
    Vanessa

    #363259

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #363274

    Michael de Jager
    Participant

    Thank you for the quick response.

    #363296

    Artem Temos
    Keymaster

    Please, switch to the parent theme and test how it works.

    #363361

    Michael de Jager
    Participant

    Thank you.

    Could you please tell me what could be causing the issue in the child theme?

    Kind Regards,
    Vanessa

    #363372

    Artem Temos
    Keymaster

    We don’t know what customizations were made in the child theme but you need to remove them all or fix them to make it work. Fixing additional customizations made in the child theme is out of our theme support scope.

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Viewing 6 posts - 1 through 6 (of 6 total)