theme demo not import

I am trying to upload dummy data but it’s not working . it’s shows error”AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.”. Please help me asap.

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

Thank you in advance

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