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Theme Glitching, Demo Not Displaying and Page Builder Compatibility

Viewing 22 posts - 1 through 22 (of 22 total)
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  • #661648

    thinktech1
    Participant

    Hello WoodMart Support Team,

    I’m experiencing several issues while setting up the WoodMart theme on my WordPress site:

    1. After installing the theme, its working but after receving warning only the header displays — the rest of the page is blank. I also received a warning stating:
    “The PHP Max Input Vars parameter is set to 1000 which is not enough for our Theme Settings. You need to increase it to 2000 or higher in your PHP configuration.”
    I’m unsure how to resolve this and worry it might be causing issues saving theme settings.
    2. I discovered that the Elementor plugin was causing layout glitches, so I disabled it and installed WPBakery Page Builder, which I understand is the recommended builder for WoodMart.
    3. Despite switching themes and activating WPBakery, the site continues to glitch, and elements from the previous theme still appear.
    4. I have the WoodMart Core plugin activated, and I’m unsure if it’s affecting WPBakery or causing conflicts.
    5. I tried importing a new demo, but the homepage still shows the old blog layout instead of the new demo page.
    6. Even after setting a static homepage under Settings → Reading, the new demo page does not appear on the front end.
    7. I also attempted to create a new homepage manually with WPBakery, but it’s not displaying correctly.
    8. I would like clarification on whether Elementor or WPBakery is more compatible and recommended for use with WoodMart, as I want to choose the best page builder for this theme.

    Could you please guide me on:
    * The compatibility and recommendation between Elementor and WPBakery for WoodMart
    * How to fully reset and import a fresh demo correctly
    * How to ensure the new demo homepage displays properly

    Best regards,

    • This topic was modified 1 month, 4 weeks ago by thinktech1.
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    #661663

    Luke Nielsen
    Keymaster

    Hello,

    Contact the hosting support and ask them to increase the “PHP Max Input Vars” value to 10000, then check how it works.

    Also, I suggest you check the article below:

    https://xtemos.com/docs-topic/requirements-wordpress-set-up/

    If it doesn’t help you to import the dummy content, send me access to the admin panel so I can check what is wrong there. Additionally, I suggest using either Elementor or Gutenberg editor.

    I await your response.

    Kind Regards

    #661762

    thinktech1
    Participant

    Hello,

    As per the previous suggestion, I increased the PHP Max Input Vars value to 10000 using the user.ini file from my cPanel.

    After that, I deleted the WPBakery plugin and installed the Elementor plugin. However, my Home Page is still glitching and not displaying correctly.

    Could you please assist me in resolving this issue?

    I look forward to your response.

    Kind regards,

    Attachments:
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    #661771

    Luke Nielsen
    Keymaster

    Hello,

    Increase the PHP Time Limit to 180 on your server – https://prnt.sc/srq5eDU7UWIM then after applying the changes on your server, try to import the demo again and let me know.

    I await your response.

    Kind Regards

    #661784

    thinktech1
    Participant

    Hello,
    I have increased the max_execution_time in the php.ini file from 90 to 180 and also added @ini_set(‘max_execution_time’, 180); in the wp-config.php file to support the theme import process.
    After that, I encountered a deprecated function warning related to Automattic\WooCommerce\Admin\WCAdminHelper::is_store_page, which has been deprecated since WooCommerce version 9.8.0 in favor of is_current_page_store_page. To suppress this warning, I added a custom error handler at the bottom of the functions.php file in the Woodmart theme directory. The code checks for this specific warning and suppresses it when WP_DEBUG is enabled. Despite these changes, I’m still facing an error after importing the theme, which I’ve attached as a screenshot. I would appreciate your assistance in resolving this issue.

    Please find attached pdf

    I await your response.

    Kind Regards

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    #661787

    Luke Nielsen
    Keymaster

    Hello,

    It looks like the mb_strtolower function is disabled on your server. Contact your hosting provider for help with this. https://prnt.sc/aZhjjQRwyNoc

    Kind Regards

    #661904

    thinktech1
    Participant

    Hello,

    I want to add Video Banner but im unable to add the video banner or else image with slider but its gitching
    Can you please guide?

    I await your response.

    #661921

    Luke Nielsen
    Keymaster

    Hello,

    You can try to use either the Banners carousel element – https://prnt.sc/VsQHL4D5X1eA or you can try to use our Slider – https://xtemos.com/docs-topic/how-to-create-a-slider/

    Let me know if you have any additional questions.

    Kind Regards

    #662182

    thinktech1
    Participant

    Hello,
    I’m currently using the WoodMart theme with the Shoes demo, and I’ve noticed that some icons and images are not displaying as expected on the site. Could you please help me troubleshoot this?

    Kind Rergards

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    #662233

    Luke Nielsen
    Keymaster

    Hello,

    We need to reimport the demo, please confirm the permission for it.

    Thank you in advance.

    Kind Regards

    #662360

    thinktech1
    Participant

    Hello,

    Before proceeding with the reimport of the demo, I would like to take a full backup of the current setup to ensure no data is lost. Once the backup is completed, I will confirm permission to proceed with the reimport.

    Best regards,

    #662383

    Luke Nielsen
    Keymaster

    Hello,

    Okay, I will wait for your response.

    Thank you for your time and have a good day!

    Kind Regards

    #662500

    thinktech1
    Participant

    Hello,

    The backup has been completed. You may proceed with the reimport of the demo.
    Please ensure there are no glitches in the newly reimported shoes demo .

    Best regards,

    #662549

    thinktech1
    Participant

    Hello,

    Still icons are disable of footer

    Best regards,

    #662553

    thinktech1
    Participant

    Hello,
    I am Waiting for your Response

    #662563

    Luke Nielsen
    Keymaster

    Hello,

    We have fixed that issue on your website. In general, this fix will be available in the next update.

    Thank you for your time and patience.

    Kind Regards

    #662573

    thinktech1
    Participant

    Hello,
    Thank you for your support.

    I would like to know:
    If I import my backup, will the changes be visible?

    Additionally, if I want to use different sections from various theme demos, how can I add them?
    Could you please guide me?

    Kind Regards.

    • This reply was modified 1 month, 3 weeks ago by thinktech1.
    #662584

    Luke Nielsen
    Keymaster

    Hello,

    1. If you restore only the values from the database backup, then in theory it should work.

    2. Some parts are available via Prebuilt websites – https://prnt.sc/NZPSW2CDlGiU and some sections you can import via the page builder – https://prnt.sc/hbXE-xrzWtFS -> https://prnt.sc/-SZBeYOzNBKe

    Kind Regards

    #663122

    thinktech1
    Participant

    Hello,

    I would like to know:
    How to edit navbar of Header without affecting pages?
    Could you please guide me?

    #663191

    Luke Nielsen
    Keymaster

    Hello,

    You can edit the navigation via Appearance -> Menus. https://prnt.sc/kvbyQd3vY5vb

    if I missed something, let me know.

    Kind Regards

    #663599

    thinktech1
    Participant

    Hello,
    I am unable to edit the navigation through the Appearance menu. I’ve tried, but it’s not working.
    Could you please guide me?

    Kind Regards

    #663617

    Luke Nielsen
    Keymaster

    Hello,

    Clarify what exactly you want to edit in the navigation? Send the screenshot of that navigation and update access to the admin panel so I can check what is wrong there.

    Kind Regards

Viewing 22 posts - 1 through 22 (of 22 total)