Home › Forums › Basel support forum › Theme is causing slowness for my site

Theme is causing slowness for my site

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • January 7, 2019 at 6:33 am #100263

    Pedram
    Participant

    Hi there,
    I haven’t heard back from you about the slowness of my site.
    My hosting company has dug deeper and has told me the problem is the theme abd I can see it both in GTmetrix and google page speed.

    See attached image. I have also provided u login details to the stahing site I created in the previous ticket.

    Thanks!

    Attachments:
    You must be logged in to view attached files.
    January 7, 2019 at 9:44 am #100304

    Pedram
    Participant

    Why is nobody replying to my tickets?

    January 7, 2019 at 11:11 am #100332

    Elise Noromit
    Member

    Hello,

    We have tested the site with a default theme provided all the plugins not related to the theme has been deactivated

    These screens with our theme:

    http://prntscr.com/m40al5
    http://prntscr.com/m40ag5

    These screens with a default theme

    http://prntscr.com/m40avs
    http://prntscr.com/m40az0

    As you can see the loading speed is almost the same.

    As soon as all the plugins are activated, the loading speed is increasing: http://prntscr.com/m40bez

    Deactivate all the plugins not related to the theme and activate them one by one to detect which one causes the issue.

    Best Regards

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)