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theme is causing wordpress to go extremely slow and crash regularly

Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 5, 2021 at 4:06 pm #323223

    Hagzies69
    Participant

    The woodmart theme I have installed is causing wordpress to go extremely slow and crash whenever I try to navigate to new pages, move around the dashboard or update pages. It is taking me hours to do things that should take minutes – please can you suggest a solution to this

    October 6, 2021 at 6:14 am #323283

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    October 6, 2021 at 9:56 am #323345

    Hagzies69
    Participant

    Hi, yes it works on other themes. Is there anything I can delete or uninstall to speed it up perhaps?

    October 6, 2021 at 10:01 am #323347

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    October 6, 2021 at 10:14 am #323350

    Hagzies69
    Participant

    Please see log in details in private content section. thanks

    October 6, 2021 at 11:08 am #323378

    Artem Temos
    Keymaster

    The password seems to be wrong and we can’t access https://gyazo.com/a20bd99b3e3be4db96aa6eac165a1db0
    Also, don’t forget to disable plugins.

    October 6, 2021 at 3:32 pm #323481

    Hagzies69
    Participant

    Hi i have just logged in with the attached details

    October 7, 2021 at 6:00 am #323547

    Artem Temos
    Keymaster

    Please, disable all external plugins.

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Viewing 8 posts - 1 through 8 (of 8 total)