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Theme not updated

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #581155

    Mike
    Participant

    Hi, the theme its not updated through: Appearance > Themes > Update

    #581164

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #581175

    Mike
    Participant

    its not possible to disable anything on a live website with high traffic, also no plugin is related to the theme, its just the function that the theme its not updated through the classic way, was updating fine before. I update it manually

    #581207

    Artem Temos
    Keymaster
    Xtemos team

    OK, we are glad that you sorted it out. Please contact me next time you face the same problem so we can check it on your website.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)