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Theme not working with discount plugin

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  • #682978

    JohnnyJohnJohnson
    Participant

    Hi,

    I am using “Discount rules for Woocommerce Pro” by Flycart to do BOGO sales.
    In the shopping cart, when I apply a ‘buy 2, get 1 50% off’ offer, the prices are incorrect. A quantity of 1 works okay, but when I enter a quantity of 2, the plugin applies a 50% discount when it should not. Sometimes it works, but if I refresh the page, it breaks.

    I changed themes to the 2025 WordPress theme, and this problem disappears. It looks like the Flycart plugin does not play nicely with the Woodmart theme.

    Do you have any idea how to fix this issue, or should I contact the Flycart team?

    #683163

    Hung Pham
    Participant

    Hi JohnnyJohnJohnson,

    Thanks for reaching to us.

    1. I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and WooCommerce plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

    2. Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    Thanks for understanding our limitations.

    Regards,
    Hung PD

    #683468

    JohnnyJohnJohnson
    Participant

    Hello Hung PD,

    When I switch to the WordPress TwentyTwentyFive theme, it works perfectly.
    The issue only presents when I use the WoodMart theme.

    The issue only occurs on the cart page; the checkout process works fine. I am also in contact with the discount plugin developer to see what they say.

    Thanks!

    #683489

    Hung Pham
    Participant

    Hi JohnnyJohnJohnson,

    Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,
    Hung PD

Viewing 4 posts - 1 through 4 (of 4 total)