Theme Problems

Hi,

Earlier today I updated the Woodmart theme. The first 3 attached images show the problem on the website. How to solve this?

4th image shows there are fewer theme elements than they used to be and I used some of those on my website that doesn’t exist after the update. Why is that so, and would you get them back?

Thanks!

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Hi,

Here is an image of the problem I also have on my website.

Kind regards!

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Hello,

Thank you very much for choosing our theme and for contacting us.

Please update and activate the Woodmart Core plugin, if the problem persists, we will need your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hi, the problem is solved. Thank you for your help.

Have a great day!

You are welcome! We are here to help.

Wish you a wonderful day!

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