Theme setting

Hi, I’m checking that some settings made in the theme section, example in: “theme settings”> “product archivie”>”products grid”> page with infinite scrolling, in frontend does not work, always shows “load more”.

Also if you post help me in this :
I’m trying to size the images of the shop, because there are some that show different sizes. I tried to set a specific size, in the woocommerce image size section to “customize”, but nothing changes withthis change.

Can you suggest me a valid way to do it? A plugin, or a code in Function.php ?

Thank you for your kind support.

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Hi Frank,

Thanks for reaching to us and take our apologies for the long delay in answering.

1. You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

If it doesn’t help, please provide me temporary wp-admin account to the Private Content, I will debug that issue.

I am using dynamic IPs, so it’s hard to give exactly IP, please disable restrictions for a while.

2. Please navigate to Theme Settings > Product archives > Products styles, here you can enable Even product grid for desktop option to align products if they have different height components.

You can enable it for specific devices as well https://prnt.sc/ASt5z0mmasuz

Please refer to article for more details https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/

I kindly recommend you preparing images with titles you want before uploading them to your media library using the graphic editor (Photoshop or any other) to have a nice-looking grid.

Regards,

Hi Hung, Thanks for your support.
1. I have disabled all plugins and reactivated those required for by the theme, but the result does not change. I cannot see the changes made to the theme setting.
Unfortunately I can’t do otherwise, the staging site is not created in a subdomain, but in a server environment whose hosting offers access via IP, and this penalizes me if you can’t access it.

2. The settings you have indicated to me are already selected by me before, but in fact I can not get the changes, I think for the same reasons as paragraph 1.

Hi Frank,

This is my IP address, please try it 171.225.157.214

Regards,

OK thank you!
Try now, Give me an update if everything’s okay.

Hi Frank,

1. You are using Custom WooCommerce layout, so you need to edit the layout to change widget settings https://prnt.sc/w1UwfwlzUQsF https://prnt.sc/-fAG2byxXIgC

2. Even product grid for desktop option helps products to be even https://prnt.sc/Wv62pF9k9YBE

In order to have same size image, I kindly recommend you preparing images you want before uploading them to your media library using the graphic editor (Photoshop or any other) to have a nice-looking grid.

Regards,

Forgive me, but I need your help.
On the old theme (which I’m replacing with yours) the images produced, loaded with small dimensions ( type 90x240px) shows them in scale 1:1.
Unfortunately, on your theme those images on the product page are viewed 100% enlarged ! (see reference image)

Please, how can I fix this? If I don’t fix this I can’t go live.

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Hi Frank,

Please add the following Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

.single-product .woocommerce-product-gallery img {
    width: auto;
}

Regards,

Hi, I have a problem I can’t solve.
I would like to keep the product category carousel of 1 level, even after opening a category.(see pictures attached)

I hope that’s possible.

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Hi Frank,

You are using Custom Product Archive layout https://prnt.sc/5dYOfKXtGBXz with Product categories widget and this widget won’t show itself if there are no sub-categories

If you are going to use Page title widget, it can helps https://prnt.sc/kXPipAbrXjer but it won’t display as a carousel.

Regards,

Hi, thanks for your support.
Is there a way to “fix” it in the custom layout?
How can I keep the “carousel” or “list” of “top” categories in the custom layout?

Please help me or suggest a solution.

Hi Frank,

Currently, the best way is to display Page Title for last sub-categories by duplicating Custom Product archive layout > edit Condition to these last sub-categories https://prnt.sc/8zr7KakXpWmn > https://prnt.sc/ccRmsVAmHgWy

Hope it helps although it’s not best fixes.

Regards,

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