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Theme Setting – Critical Error on Website

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #555553

    WebgyLand
    Participant

    Hi,

    For some time (about 4 weeks) I have been experiencing an error when accessing the Theme Setting menu.

    You can find more details in the private content.

    Thanks for help! 🙂

    #555743

    Luke Nielsen
    Keymaster

    Hello,

    Please send me access to the admin panel so I can look closer at this issue.

    Thank you for your time.

    Kind Regards

    #555922

    WebgyLand
    Participant

    Sure. Thank you very much for your help. If changes have to be made, I would prefer to do them in the evening, when the traffic is low.

    #556279

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    Could you please send the FTP access as well?

    Thank you for your time and patience.

    Kind Regards

    #556368

    WebgyLand
    Participant

    Sure.

    #556838

    Luke Nielsen
    Keymaster

    Hello,

    Please recheck the issue now, it should work well.

    Thank you for your time.

    Kind Regards

    #557816

    WebgyLand
    Participant

    Thank you very much!

    It worked, but today I was told again that it doesn’t work…

    Can you help me again please? I need to make some changes and I need the theme settings to work.

    Thanks a lot! 🙂

    #558565

    Luke Nielsen
    Keymaster

    Hello,

    The developer’s team has fixed it, please recheck it and let me know.

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)