Theme Setting Css not loading for specific page ( xts-theme_settings_default)

Hi

I have the following problem:

Looks like the css theme files are not loading for Gform email confirmation page

xts-header_213132-1704888078.css?ver=7.2.5
xts-theme_settings_default-1706869971.css?ver=7.2.5

all other pages are works fine. and I can’t figure out what causes this.

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Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

Ok. thanks.

but, the page is from Gravity form. and all pages are fine except the page https://woocommerce-1054597-3738073.cloudwaysapps.com/?gfur_activation=70c33e31014fcf40.

Shall I disable all plugin except following plugins ?

Gravity form
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Yes, you can leave this plugin active.

Hi

Disabled all plugins. Still the issue is replicating. I have shared site details

Please, update the theme to the latest version and send us your FTP access as well.

Hi

I have shared FTP access details.

Sorry, but this FTP access seems to be wrong and we can’t connect https://monosnap.com/file/XQdpmEBKOvcPf2YFgppYnFPmuZchF6

Please add Port as well. I have shared

Hi Artem Temos. any update on this?

Currently, we don’t see the problem. Could you please test it from your end?

Kind Regards

Yes. I have applied the fix 🙂

OK, we are glad that you sorted it out! Feel free to contact us if you have any further questions.

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