Theme settings are not being saved

Hi,
No matter what I do, the settings are not saved, I have no idea why.
For example I set background and text colors but it’s remains the same.
Please advise.
Thank you

Hello,

Please deactivate all the plugins not related to the theme provide the site admin access to the private area.

Best Regards

Hi
I just installed the theme, only the theme’s plugins are installed.
I might need to whitelist your IP address..
Thanks

Hello,

Here is my IP 5.248.118.5

Best Regards

Hi
The IP address is whitelisted, please try.
Thanks

Hello,

Please provide more details on the problem. What option are you trying to save and it does not work? I am just checking the Theme settings: I have disabled the top bar for testing and saved. It works https://gyazo.com/e261b80f3a9c9ff3980609dfb597c6b2 I am putting top bar back and it works again.

By the way, I see you main menu is not visible due to the dark color of the text. You need to edit the current page and find HEADER OPTIONS, set the color to be light. https://prnt.sc/pn87wu

Please clarify the option you have a problem with.

Best Regard s

Please try to change header and top bar colors / backgrounds or change the site’s font.
I searched for the settings you mentioned in my homepage but couldn’t find any overrides of those settings.
I also checked the saved settings on inner pages and it remained the same, no changes affected..
Regards

Hello,

Please read and follow the suggestions from here: https://xtemos.com/docs/basel/faq-guides-2/4-x-5-0-migration-guide/

You need to delete the plugins which no more needed. I have changed the colors and it works now. Set the colors as per your needs.

Best Regards

it worked.
great, thanks!

You are welcome! If you have any questions please feel free to contact us.

Best Regards

[Author]

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