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Theme settings cannot be saved

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #526109

    patrick.heinecke
    Participant

    Changes in the theme settings can no longer be saved, all plugins have been deaktivated and the changes can no longer be saved…..

    on the startpage is no longer displayed via the WP Backary Builder..

    Please Help

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    #526115

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #526121

    patrick.heinecke
    Participant

    Thanks i have all Plugins deaktiviertet

    #526129

    Artem Temos
    Keymaster

    Please, send us your FTP access as well so we can check the error.

    Kind Regards

    #526134

    patrick.heinecke
    Participant

    Send as Privat Mail Thanks

    #526170

    Artem Temos
    Keymaster

    You need to increase PHP max input vars parameter on your server to 10000 and test how it works. You can ask your hosting provider for help on this matter.

    Kind Regards

    #526203

    patrick.heinecke
    Participant

    Thanks

    Thanks, the problem was solved by saving, but the entire website was unusable, all design elements such as checkout, footer elements such as the rewiews partially disappeared, the start page still remained invisible

    I have now reinstalled the backup and hope that you can get it under control soon before I do an update

    huge catastrophe

    #526207

    patrick.heinecke
    Participant

    I have now tested the current theme update again. Now the design problems keep cropping up but the memory problem is solved. What could be the reason? I can’t do an update as long as this problem persists

    Currently I can only operate the site with the old Woddmart version

    #526298

    Artem Temos
    Keymaster

    Hi,

    Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.

    Thank you in advance.

Viewing 9 posts - 1 through 9 (of 9 total)