Theme settings disappear

Hi there,

We are facing an issue with the theme settings. We lost the theme’s style settings + custom css.
We backed up our website (database + files) without success.

Can you investigate?

Kind regards

After digging in the database in the options table, we found these values corresponding to the theme settings (see the TXT file in private).

Could you help us to bring them back?

Regards

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We re-install the the theme, now we got several JS errors…

Hello,

The site is not working for me, it is showing 404 page not found.

Best Regards.

Hello,

The site was restoring (on 30 november). You can check again now.

For example, if you go the the Header Builder, you will see that headers like “Header Dark” or “Header Dark Home Overlap” are broken: they have the default settings.

Moreover: all the theme settings have disappeared. The whole site should be styled in black color.

Let me know if you need something to help you.

Regards

Hello,

Sorry to say, right now your earlier provided WP-ADMIN Login details aren’t working.

Kindly, please provide valid WP-ADMIN Login details of your Site in the Private Content field so that we can proceed further with checking the issue.

Best Regards

[Author]

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