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Theme settings & dummy content not showing
- This topic has 39 replies, 2 voices, and was last updated 5 years, 6 months ago by Elise Noromit.
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AuthorPosts
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March 22, 2019 at 8:43 pm #114396
tech6005ParticipantI installed the theme and the child theme and the theme settings does not appear on the side bar neither does the dummy content…
Also when i try Generating style.css file for the website it tells me
Wrong JSON data format. Try to resend the form.Attachments:
You must be logged in to view attached files.March 23, 2019 at 8:37 am #114422
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please make sure you have installed and activated all in Appearance > Install plugins
Then check and enable “Enable Dummy Content import function”
If you have done all, but still have the problem, provide your site admin access we shall check.
Best Regards
March 25, 2019 at 4:23 pm #114771
tech6005ParticipantPrivate content below.
March 25, 2019 at 5:00 pm #114783
tech6005ParticipantI activated all the plug ins, it now shows the theme settings but not the dummy content.
March 25, 2019 at 8:45 pm #114811
Elise NoromitMemberHello,
First of all, activate the Base version https://gyazo.com/a57e2e1d4b3114b8a4befb6ef5e4701e
Next, go to the right and choose the demo from the dropdown, which you want to upload.
Best Regards
March 26, 2019 at 8:22 pm #115117
tech6005ParticipantI got it, thank you.
One problem I am having a lot though its the page’s layout it never stays as full width and keeps changing why would this be?March 27, 2019 at 6:08 am #115167
Elise NoromitMemberHello,
If you need full-width layout you can set it in the Theme Settings > General layout for all pages excepting Woocommerce templates, Woocommerce templates are set in Shop > Sidebar and Titles. If it is not what you mean please clarify.
Best Regards
March 28, 2019 at 6:04 pm #115570
tech6005ParticipantI did it and it works but whenever I make any change all the layout moves tot he right a bit and i have to be going back and forth to fix it on the page layout again.
March 28, 2019 at 8:42 pm #115609
Elise NoromitMemberHello,
Please send me the screen and page URL with the problem.
Best Regards
April 26, 2019 at 6:24 pm #121126
tech6005ParticipantHello, what size the products images have too be with this theme using woo commerce? Is there a specific size. I don’t want my products to look uneven in the title or images if so… do I need any additional plug ins for this. Sometimes it done by default with the themes code sometimes it has to be done through plug ins.
April 26, 2019 at 8:20 pm #121141
Elise NoromitMemberHello,
Please read and follow the suggestions on the image configuration https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/
Our theme has the option for the product title limitation in the Theme Settings > Shop > Product style > Product title lines limit > one or two lines.
Best Regards
April 29, 2019 at 4:19 pm #121455
tech6005ParticipantOk, I tried everything and the images are still coming up really big on the single image product page.. What size would be the recommended size to upload them? am I doing anything wrong? PLease Help I havent uploaded the rest of the pictures because I have no clue how since each theme is different.
April 29, 2019 at 5:42 pm #121461
tech6005ParticipantAlso my header goes beyond the page size even if i do full with, boxed it turns back to being super wide, way above page content. The search bar goes beyond the page size.
Attachments:
You must be logged in to view attached files.April 29, 2019 at 6:03 pm #121466
tech6005ParticipantIf you click on on events on the right side the page goes to it’s normal size but if you click anywhere else it goes beyond the page’s size.
April 29, 2019 at 8:46 pm #121494
tech6005ParticipantPlease fix
April 29, 2019 at 9:06 pm #121495
tech6005ParticipantI need to remove electronics from my google search please. Just leave the brand name.
April 29, 2019 at 9:50 pm #121498
tech6005ParticipantStopped
April 30, 2019 at 8:12 am #121545
Elise NoromitMemberHello,
Please check your credentials I cannot log in.
There is not recommended sizes, it depends on your purpose and site, we just provide the sizes used in our demo and list them here https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/
Navigate to Woodmart > Header builder > choose your header and disable full-width header https://xtemos.com/docs/woodmart/header-builder/global-header-settings/
Best Regards
May 1, 2019 at 7:09 pm #121754
tech6005ParticipantI did disable it and it was still showing longer than the page.
Also the google search engine takes the name of whatever template you use.May 1, 2019 at 9:29 pm #121767
tech6005Participant`Is there a permanent fix to this, my website can’t be like that every time I reload a page it expands above the page margins.
May 1, 2019 at 10:00 pm #121768
tech6005ParticipantNot even the demo content stays in it’s place ive tried even starting from scratch with no previous pre sets and it goes back to failing to stay in the page.
May 2, 2019 at 5:52 am #121785
Elise NoromitMemberHello,
1. Please provide workable access to the site.
2. Also, the google search engine takes the name of whatever template you use. please provide the screen and page URL
3 . Is there a permanent fix to this, my website can’t be like that every time I reload a page it expands above the page margins. please provide the screen
4. Demo, navigate to the Theme Settings > Other > make sure the showing demo content has been enabled.
Best Regards
May 2, 2019 at 2:26 pm #121883
tech6005ParticipantI am working on a staged site to transfer it live to my main site later.
May 2, 2019 at 2:28 pm #121884
tech6005ParticipantEven if I wanted my site full width, it shouldn’t move pass the screen size.
If you find what the problem is please explain why and how to fix it.May 2, 2019 at 8:08 pm #121912
Elise NoromitMemberHello,
Please provide the screens and page URL for each issue.
Best Regards
May 3, 2019 at 2:32 pm #122051
tech6005ParticipantThe home page everything in the home page is past the margins
May 3, 2019 at 2:35 pm #122052
tech6005ParticipantI cant send screens ive resized the images and they are bigger than 512. everything in the home page is off and the header too when you open up any other pages.
May 3, 2019 at 3:16 pm #122063
Elise NoromitMemberHello,
Install this soft and provide screens for each problem https://app.prntscr.com/en/index.html
Best Regards
May 3, 2019 at 5:47 pm #122075
tech6005ParticipantSample 1
May 3, 2019 at 5:51 pm #122076 -
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