Theme slider no longer works

[[email protected]]

Good morning, for some time we have noticed that the slider no longer works as before, for example:

https://www.arcoban.com/

Here on our home page the 3 slide contains as in your demo thumbnail elements that when you click on them they are displayed on the right side in large, but now they appear all overlapping to the right and the event click on the thumbnails no longer works.

Can you tell us how to fix it so that it works as we had it and as it was in the theme demo?

Thank you.

• This topic was modified 1 month ago by [email protected].

Hello,

Could you please share the screenshot of the section or the small video clip of the issue, along with your site WP Admin URL and Credentials under the private content area of this topic, so that we will further look into it for you and help you out.

Best Regards,

At this video you could see the issue:

https://www.loom.com/share/db6846e9b0a3442b8fb367f6f8dc517c?sid=831873a8-3efd-4002-a22b-08006053796c

I give you an access to the wp backoffice also….

Thanks

Hello,

It looks like the login attempt was blocked due to a security restriction on your website. Please check if there are any security plugins or firewall settings preventing access. You may try unlocking the account or temporarily disabling restrictions: https://ibb.co/x8ggz6sv

Best Regards,

Its true, could you please tell us your country and your ip from where you are trying to access to unlock??

Thanks

Hello,

You have to whitelist my Country Pakistan from the IP restrictions.

Best Regards,

Done, try again

Hello,

You can achieve similar image styles using Woodmart slides, just like the base slide in the demo. Additionally, you can use the Image Gallery widget in the page builder and, with the help of synchronization, easily create the desired effect. Let me know if you need further guidance!

https://ibb.co/tTLDS0vg
https://ibb.co/tp0sSwXJ

Best Regards,

Sorry but we dont understand what you are saying.. also the pics linked hasnt any relevant info….

We need that the slider on the site work as before (on the 3rd slide when you clicked a thumbnail the main image change but not now): https://www.arcoban.com/

Also we see that in your demo: https://woodmart.xtemos.com/home/ the slider doenst work also, because when you clicked on the thumbnails the main imagen doesnt change

Please check that the issue is also now on your main demo

We need to know how to fix that, thanks.

Hello,

Please check the Base Slide 1 in the Slides section, where it is working fine. Also, check back your site and verify the issue. Let me know if you need further assistance!

https://www.arcoban.com/woodmart_slide/base-slide-1/

Best Regards,

What???? this url only redirect to the home website and the slider still have the issue 4 days before…. this is not a quaility support, we still need a solution, please read carefully what we need because the slider doesnt work well…..

Hello,

For the Home Page Slider, you are using Slider Revolution. Could you check how it functions with a default WordPress theme like Twenty Twenty-Five or Storefront to determine if the issue is related to our theme?

In Woodmart, you can navigate to Slides > Base Slide 1 to see how the images change smoothly within the Woodmart slider.

Best Regards,

[Author]

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