Theme spoiled

Hi! I don’t know what happened to my website. Suddenly all icons are disappeared and Featured Products images are showing very very big. Can you please check?

Thanks

Hello,

The issue seems to be with the HTTP HTTPS settings of wordpress.

Please make sure that you have set both the addresses same under Settings >> General as mentioned in our detailed documentation:https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

Then resave theme settings and check back.

Best Regards

But i did not set SSL yet

Hello,

Please deactivate all the third party plugins and provide the admin panel login details of the website.

Best Regards

[Aizaz Imtiaz Awan]

ok Please check

• This reply was modified 2 years, 9 months ago by Aizaz Imtiaz Awan.

Hello,

You are not using the latest version of the theme. Please update the theme and Recommended plugins and then check back.

Please read our detailed documentation for help:
https://xtemos.com/woodmart-6-3-update-announce/

Best Regards

But my data can be lost if i will update theme and plugins

Hello,

You will not lose data on theme updates. We Recommend taking a complete backup of the website before updating the theme.

Best Regards

I have updated the theme but issue is still there. Please check. It’s very urgent.

Thanks

Hello,

Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

Best Regards

You can check now.

Hello,

Your issue has been Resolved. Please clear cache and check back.

Best Regards

Issue is not resolved. Please check thoroughly. What is the problem with this theme. This issue is coming again and again. I need quick fix please. My client is not happy with this all.
Thanks

Hello,

I have visited your website and the icons and the feature images are working fine. Please clear cache and check back.

Screenshot for Clarification: https://gyazo.com/ded462e85ec4dc3de4ba09ced5e14976

Best Regards.

[Author]

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