theme update

Hello,
after the theme update the slider on the front page disappeared
I put it back, saved the page and it appeared again, but when refreshing the page it disappears
tried several times
what is the cause?
thank you

Attachments:

You must be logged in to view attached files.

Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

I can’t give you direct access
mention that the slider is the one in the theme construction

it seems that the lite speed cache plugin causes this problem

Maybe you need to clear your cache or check the plugin configuration. It should work without breaking anything.

Kind Regards

I’ve already cleared the cache
the plugin worked within the parameters of the existing configuration until I updated to your theme
what in the configuration should I check?
it’s not the plugin that generated this problem but the theme update

Please, disable all other plugins and send us your admin access so we can check it.

I’ve already told you that I can’t give you admin access

Hello,

To be able to check your problem we need to have access to your website. Otherwise, it is not possible to test this and understand what is it caused by.

Kind Regards

in this case I want to go back to the previous version of the theme.
how do I do it?

I have the same problem. I use litespeed cache like “office-9133”.

Yes, you can download it here https://drive.google.com/file/d/13_GXNoCojO0kQ3RvFS849MyJQFMbCwhx/view?usp=sharing

you have big problems with this update not keeping the theme settings, conflicting with other common plugins, etc.

including when restoring the site the theme did not downgrade as normal but remained at 7.4.0.

As we said, we are ready to check these issues on your website. Our theme update were downloaded a few thousand already and we didn’t get similar reports.

Kind Regards

better i will wait till the next update. may be that one will work properly.

[Author]

Posts