Theme update and license problem

I tried updating the woodmart theme to the new version. When I received an error, I deactivate the license code and then tried to activate it again. Now I’m getting this error. “The purchase code is invalid.”

Note: I cannot update wpbakery either.

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

Try to activate the theme now and let me know if it works. If you still get any errors, please, send us your admin access so we can check.

Kind Regards
XTemos Studio

Unfortunately the same error persists.

Please, send us purchase code that you have problem with.

My purchase code:

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We have fixed this issue and activated the theme on your website.

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