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Theme update does not work

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  • #549627

    frank-2863
    Participant

    Please can you help. I cannot make the update automatic.
    Error: Package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Thanks and regards

    #549866

    Hello,

    Try to do the following to update the theme:
    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    2. Go to Dashboard -> Updates and click on Check Again.
    3. Activate the theme with your purchase code again.
    4. Go to Dashboard -> Updates and click on Check Again.
    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    #550100

    frank-2863
    Participant

    thanks, works fine

    #550187

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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