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Theme update error

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #501991

    ralvlin.tavangar
    Participant

    Hello

    I just activated my woodmart theme, but when I click on update it shows an error.

    #502002

    ralvlin.tavangar
    Participant

    pfa!

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    #502137

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    2. Go to Dashboard -> Updates and click on Check Again.
    3. Activate the theme with your purchase code again.
    4. Go to Dashboard -> Updates and click on Check Again.
    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Best Regards.

    #502371

    ralvlin.tavangar
    Participant

    Still got that error.
    Something funny happens, whenever I deactivate the theme it got activated again automatically.
    I think the guy implemented for me used a non genuine theme files.
    What to do now?

    #502405

    Hello,

    Can you please share the wp logins details of your site and give me permission to update the theme on your site.

    Best Regards.

    #508137

    ralvlin.tavangar
    Participant

    yes

    #508374

    Hello,

    Your issue has been resolved. Check back your site after completely clearing the browser cache.

    Best Regards.

    #508856

    ralvlin.tavangar
    Participant

    Can you tell me what the problem was ?

    #508970

    Hello,

    Go to the Appearance > Themes page and click on the ‘Add New’ button and upload the theme. Then simply click on the ‘Install Now’ button.

    Best Regards.

    #516927

    ralvlin.tavangar
    Participant

    Does the solution you provide update the theme?
    Should I manually install the theme each time an update is released?

    #517104

    Hello,

    You can update the theme via Appearance -> Themes or via Dashboard -> Updates.
    If the updates are not working then download the latest version of theme from theme forest account and upload the theme from Appearance > Theme.

    Best Regards.

    #517299

    ralvlin.tavangar
    Participant

    Thanks!
    Should I update each time manually ?

    #517327

    Hello,

    Yes, you have to update it manually.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 13 posts - 1 through 13 (of 13 total)

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