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Theme Update Error

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  • Author
    Posts
  • #362727

    kstudio
    Participant

    Hello,

    i am not able to update theme whenever i try this error is showing

    An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Can you please help me with that

    Thanks

    #362729

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    #362732

    kstudio
    Participant

    Hello,

    yes it works not what is the issue with that

    thanks alot

    #362747

    Artem Temos
    Keymaster

    Most likely it happened after the website transferred to a new domain. Feel free to contact us if you have any further questions.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)

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