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Theme update failed

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    Posts
  • October 15, 2021 at 5:52 am #325327

    medicomfort
    Participant

    Hi there,

    We tried to update the Woodmart theme and encountered an error:
    Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.

    Please help. Thank you.

    October 15, 2021 at 6:02 am #325330

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    October 15, 2021 at 12:41 pm #325453

    medicomfort
    Participant

    It worked, thanks

    October 15, 2021 at 1:21 pm #325481

    Artem Temos
    Keymaster

    You are welcome! Feel free to contact us if you have any further questions.

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