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theme update issue
- This topic has 11 replies, 2 voices, and was last updated 7 months ago by
Artem Temos.
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December 8, 2024 at 8:11 am #620507
vapeliondubaiParticipanti have another website which is used another woodmart theme. this theme support has been expried. i face a issue . please help me
when i update theme than i see a issue in mobile version. every product description are some issue, show double description.
i sent a video in private content-
This topic was modified 7 months, 1 week ago by
vapeliondubai.
December 9, 2024 at 10:04 am #620618
Artem TemosKeymasterHello,
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page BuilderThank you in advance.
December 9, 2024 at 10:22 am #620629
vapeliondubaiParticipantthis issue for my another website. it suport exprire date is gone
December 9, 2024 at 11:11 am #620668
Artem TemosKeymasterOK, anyway, please keep all plugins that are not related to our theme temporarily off and send us your admin access so we can check.
December 15, 2024 at 11:11 am #622545
vapeliondubaiParticipantsorry for late reply. please check previous coversation and tell me. can i give my admin access. this issue for my another website , that support has been gone
December 15, 2024 at 11:57 pm #622644
vapeliondubaiParticipanti solve everything but i see a issue in single product title.
every product title extra add in breadcrumbs. please look private content-
This reply was modified 7 months ago by
vapeliondubai.
December 16, 2024 at 12:48 pm #622774
Artem TemosKeymasterHello,
To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
Regards
December 16, 2024 at 12:51 pm #622779
vapeliondubaiParticipantyes this issue for woodmart theme becouse when i update theme than show this issue
December 16, 2024 at 12:58 pm #622782
Artem TemosKeymasterBreadcrumbs is a part of the WooCommerce plugin. Could you please send us a screenshot of how it looks with the default theme?
December 16, 2024 at 1:05 pm #622792
vapeliondubaiParticipanti cannot swich my website in default theme becouse at the reason my website design will be broken.
i am sure that issue from theme update . i sent 2 image in private content , before and after update themeDecember 16, 2024 at 1:27 pm #622803
vapeliondubaiParticipantmy question is: Hide the product title from the breadcrumbs on the product page
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This reply was modified 7 months ago by
vapeliondubai.
December 16, 2024 at 1:42 pm #622814
Artem TemosKeymasterCould you please at least send us your admin access so we can check what is wrong?
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