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Theme update not working Proper

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • #532219

    696.kishanmakwana
    Participant

    I have update woodmart theme then failed not update.
    please update my theme

    Please don’t provide this types of solutions I have already try it.
    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Up

    #532225

    Artem Temos
    Keymaster

    Hello,

    Please, deactivate the theme license and send us your purchase code so we can check it.

    Kind Regards

    #532247

    696.kishanmakwana
    Participant

    Please check I have send purchase code please update soon.
    please remove code and check after update please again active child theme.

    #532260

    Artem Temos
    Keymaster

    Unfortunately, the auto-update function doesn’t work on your website. In this case, please, download the theme archive in your account on ThemeForest and upload it manually via Appearance -> Themes -> Add new.

    Kind Regards

    #532624

    696.kishanmakwana
    Participant

    i have try but not fix please help and svole this issue i have provide creditals
    https://goedmedicine.com/

    #532630

    Artem Temos
    Keymaster

    Could you please send us a screenshot of the error you get when trying to update it manually?

    #532634

    696.kishanmakwana
    Participant

    Please check attachment

    Attachments:
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    #532636

    Artem Temos
    Keymaster

    You clicked on the “Update” button. You didn’t update the theme manually as we asked in the previous reply.

    #532637

    696.kishanmakwana
    Participant

    Please update you.
    I have give you permission.
    Please Please…………………………..

    #532718

    Artem Temos
    Keymaster

    In this case, please, disable all plugins that are not related to our theme temporarily and switch to the parent theme. We will update the theme manually for you.

    #534079

    696.kishanmakwana
    Participant

    Working Done Please close this ticket

Viewing 11 posts - 1 through 11 (of 11 total)

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