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There has been a critical error on this website.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #690219

    nexxgenpeptides.com
    Participant

    MY site will not load up and its the theme.. I have downloaded the file off the site and tried to reinstall with no luck please help this happend with going to the new 8.33

    #690228

    Artem Temos
    Keymaster

    Hello,

    Please update to the latest version and disable all plugins that are not related to our theme temporarily. We will check and help you asap.

    Kind Regards

    #690230

    nexxgenpeptides.com
    Participant

    I tried rolling back to 8.27 after the update crashed but its still not working

    #690236

    nexxgenpeptides.com
    Participant

    I rolled back to 8.27 and now its working again.. I run an eccomerce store and i cant afford to be down.. what do you suggest?

    #690237

    Artem Temos
    Keymaster

    Please update it now and let me check this asap.

    #690238

    nexxgenpeptides.com
    Participant

    ok running the update again

    #690246

    nexxgenpeptides.com
    Participant

    critical error is back

    #690247

    nexxgenpeptides.com
    Participant

    I cant have my site down and wait on you wer are spending marketing money

    #690275

    nexxgenpeptides.com
    Participant

    Many people are having issues obviously somthings not right

    #690277

    Artem Temos
    Keymaster

    We have checked your website error logs and see a lot of critical errors caused by the fluid-checkout plugin. Please try to disable this plugin and update the theme. Let me know if the error persists.

    #690278

    nexxgenpeptides.com
    Participant

    yes that was the first we disabled and then we disabled all plugins and it was still in critical error…I cannot afford to update the theme and go down at this point .. what do you suggest?

    #690281

    Artem Temos
    Keymaster

    We need to be able to test your website without plugins. If you can’t do this on your production, please create a staging environment where you update the theme so we can check the error.

Viewing 12 posts - 1 through 12 (of 12 total)