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There is a conflict between your theme and Dokan plugin.

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • January 30, 2019 at 9:33 am #104885

    merishop
    Participant

    I’m using Dokan plugin with Woodmart theme. The header moves below the vendor dashboard on review tab. Plus the welcome page seems broken. Please see the images.

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    January 30, 2019 at 10:08 am #104895

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme, switch to the parent theme and provide us your admin access so we can check it?

    Thank you in advance

    January 30, 2019 at 1:46 pm #104947

    merishop
    Participant

    I have provided the admin access below.

    January 30, 2019 at 1:47 pm #104948

    Artem Temos
    Keymaster

    Please, disable all the external plugins first. And switch to the parent theme if you are using the child theme.

    January 30, 2019 at 2:07 pm #104952

    merishop
    Participant

    When I disable external plugins it gives 404 error on vendor dashboard.

    January 30, 2019 at 2:37 pm #104956

    merishop
    Participant

    I have tried disabling the plugins but doesn’t work.

    January 30, 2019 at 2:41 pm #104957

    Artem Temos
    Keymaster

    Please, disable them now so we can test this ourselves.

    January 30, 2019 at 3:59 pm #104973

    merishop
    Participant

    done

    January 30, 2019 at 9:16 pm #105035

    Artem Temos
    Keymaster

    When we open the reviews tab we see 404 not found error https://gyazo.com/8de4184b4d15b98b2595d21236a5aef8

    January 31, 2019 at 10:42 am #105111

    merishop
    Participant

    Yes that’s what I said earlier. It happens when you disable the plugins.
    If you need to disable the plugins again please login to the website and disable them.

    January 31, 2019 at 11:50 am #105123

    Artem Temos
    Keymaster

    Could you please also check how it works with default WordPress theme like twentysixteen?

    February 1, 2019 at 8:17 am #105279

    merishop
    Participant

    The problem still persists in default theme.

    February 1, 2019 at 10:08 am #105295

    Artem Temos
    Keymaster

    It means that this problem comes from the plugin and it is not our theme conflict. You need to contact plugin’s developers for help regarding this concern.

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Viewing 13 posts - 1 through 13 (of 13 total)