There is a problem with your site.

I recently purchased a pre-built site/theme butI am encountering an issue that says “There is a problem with your site.” I’m not entirely sure what’s causing this error and I would greatly appreciate your assistance in resolving it 🙁

Could you please help me identify and fix the problem? If you need any additional information, please let me know.

Forgot to post screenshot, it says
“There is a problem with your site”
“Get detailed information about troubleshooting WordPress issues”

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While this problem doesn’t always occur and the site generally works properly, consecutive attempts to load pages trigger the issue. Refreshing the site resolves the problem, but users may become frustrated by the constant crashes on my site 🙁 Thanks again

Hi molebilisim,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you provide me temporary wp-admin info (wp-admin URL, username, password) and FTP info (server, username, password, port) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

Regards,

[Author]

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