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There was a problem with your action. Please try again or reload the page.
- This topic has 9 replies, 2 voices, and was last updated 8 years ago by
Artem Temos.
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December 1, 2017 at 6:36 pm #26620
ricardo.araujo330ParticipantCan’t save any changes in theme settings, the message “There was a problem with your action. Please try again or reload the page.” appears!
Attachments:
You must be logged in to view attached files.December 1, 2017 at 10:49 pm #26654
Artem TemosKeymasterHi,
Could you please try to disable all additional plugins and check how it works then? If it will not help, please provide us your admin access so we can check it.
Regards
December 1, 2017 at 11:01 pm #26660
ricardo.araujo330ParticipantHi, I deactivated all plugins and tried again but the same popup appeared again.
Try yourself: theme settings > shop > promo popup > and disable it
Then when you save the message come up
Thank you
December 1, 2017 at 11:31 pm #26668
Artem TemosKeymasterTry to increase your PHP limits on the server. You can check them in WooCommerce -> System status https://gyazo.com/4b921dce142b2c4eabf5c9988a06dc5b
December 2, 2017 at 12:14 am #26674
ricardo.araujo330ParticipantWhat exactly do I have to increase? The upload size?
Is that the solution for the saving problem?Thank you
December 2, 2017 at 12:29 am #26675
Artem TemosKeymasterMost likely, there is some problem on your server. Here are some discussions about similar problems on Redux Framework github
https://github.com/reduxframework/redux-framework/issues/1852
https://github.com/ReduxFramework/redux-framework/issues/1160
https://github.com/reduxframework/redux-framework/issues/1963https://davidwalsh.name/mod_rewrite-htaccess-godaddy
http://www.shaferdesigns.com/coding/mod_rewrite-for-godaddy-and-wordpress/Regards
December 2, 2017 at 6:18 pm #26790
ricardo.araujo330ParticipantI’m going to increase PHP limits. What’s your recommended values? Thank you
December 2, 2017 at 9:41 pm #26808
Artem TemosKeymasterTry to increase them twice. Also, are you using Godaddy hosting? Did you read about
mod_rewriteissue that may be a possible reason for the problem?December 2, 2017 at 9:46 pm #26810
ricardo.araujo330ParticipantNop, i’m not using godaddy, i’m using dominios.pt .
I’ve already increased the limits but it still doesn’t let me save changes…
Please help me
Attachments:
You must be logged in to view attached files.December 2, 2017 at 9:53 pm #26813
Artem TemosKeymasterAre you able to contact your hosting provider and ask to look into this issue? Maybe this fix may help https://davidwalsh.name/mod_rewrite-htaccess-godaddy
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