There was an error. The response is not a valid JSON response.

Hello,
I have a problem because when I try to update the widget layout I get this message:

“There was an error. The response is not a valid JSON response”

What can I do? Thank you.

Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.

Best Regards

Welcome back,
I turned off the plugins but the problem did not disappear :/

Hello,

Please, provide your site admin access (insert the site credentials into the Private content block under the message area).

Best Regards

[Author]

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