Home Forums WoodMart support forum These icons load very slowly

These icons load very slowly

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  • #681051

    lightkuo6
    Participant

    When new visitors access our website ,these icon load very slowly .Usually ,it takes 1- 2 mins to load all.How to fix it?

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    #681079

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #681081

    lightkuo6
    Participant

    ok,pls check private info.

    #681092

    Hello,

    Please try to update the new version of the theme “WOODMART WordPress NEW: 8.2.7 RELEASED”, update the required plugin, and check the issue: https://xtemos.com/docs-topic/update-the-theme/

    If the issue remains, turn off all of the plugins not related to the theme, clear your site cache/ server cache, and check if the problem persists.

    If the issue still remains, let me know, and I will check and give you a possible solution.

    Best Regards

    #681773

    lightkuo6
    Participant

    I just update woodmart core and woocommerce ,then the site broke down.Pls help me to review

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    #681793

    lightkuo6
    Participant

    we use previous backup file to restore it.Pls don’t change anything.

    #681869

    Hello,

    Now I have checked your site and the icons are loading fine on your site.

    See screenshot for clarification: https://postimg.cc/mcNwjC4k

    Also core is updated to the latest version on your site. Check back your site and check the issue. If you have any questions, feel free to contact us.

    Best Regards,

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Viewing 7 posts - 1 through 7 (of 7 total)