Thumbnail images not showing

Thumbnail images, zoom button etc are not showing on the product page.

Position is set to “Bottom (horizontal carousel)” and “show zoom icon” is ON.

Is there also a way to revert to the original page that came with the theme? (Resetting the section in theme settings doesn’t fix the problem)

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Hello,

Please provide your admin access we will check the issue.

Best Regards

Here

Hello,

Please check your credentials I cannot login.

Best Regards

Sorry – missed a few letters…

Looks like something is getting stripped when I post. I’m sending again with spaces. Remove the spaces and it should be ok.

This should work – remove spaces

Let me change it. Your form submission is adding ampersands…

Removed the offending characters. JHope it works…

Hello,

We have checked both setting and console and we see JS error. It means plugins conflict. Please deactivate all the third party plugins not related to the theme and check the issue again.

Best Regards

Looks like it’s the Stripe gateway. Do you know if this is a WooCommerce issue to be raised with them?

Hello,

Our theme does not influence this functionality. Please contact the plugin support for the issue.

Best Regards

We did and it was resolved – thanks.

You are always welcome! If you have any questions feel free to contact us.

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