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Thumbnails problem

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  • #166902

    proaudifonos
    Participant

    Hi,

    My site does not let me see the thumbnails, I tried to regenerate them but they throw an error.

    “ERROR: The current image editor cannot process this file type.”

    Also I tried the ImageMagick plugin but I can’t solve the problem.

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    #166930

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in WoodMart WordPress family :)

    As the square boxes are shown except of icons in your site to fix this try to regenerate the CSS from WoodMart >> CSS generator.

    Also, please go to Theme Settings and resave it and check your site after removing the site and browser cache.

    Also you need to make sure that the “http” or “https” used in URL must be the same in both “WordPress Address (URL)” and “Site Address (URL)” from Settings >> General. This will surely fix the issue.

    Best Regards.

    #166933

    proaudifonos
    Participant

    Thanks for answering.

    I did everything, but I still have the same problem.

    #166935

    proaudifonos
    Participant

    I think the problem is with the images. As I mentioned try to regenerate them, also tried to erase absolutely everything, and reinstall from scratch, but the problem continues.

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    #167063

    Most Welcome,

    As you are pointing out the demo images in your screenshot. Most of the images comes with demo shown blurred by default and you have to replace your own images. Try with your own images and then check.

    If this does not resolve the issue, deactivate all the third party plugins and provide me your admin login credentials.

    Best Regards.

    #167070

    proaudifonos
    Participant

    Ok, thank you so much dear.
    I have deactivated all third party add-ons.

    I would greatly appreciate if you manage to fix the problem.

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    #167130

    Most Welcome,

    I have test your site and noticed that inside the settings >> general WordPress Address (URL) and Site Address (URL) using http whereas the links of font awesome trying to get the resources files from https you can check the below screenshot.

    Screenshot for clarification: https://jmp.sh/zgoQNZT

    Screenshot of CORS policy error: https://jmp.sh/Nd2XX3X

    It seems to be a problem with your server configuration and any fonts resources can’t be loaded. Access-Control-Allow-Origin is disabled. Try to contact your hosting provider for help in this question.

    Best Regards.

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Viewing 7 posts - 1 through 7 (of 7 total)